Support Info

MAYA Support Hotline

The MAYA Technical Support Team is dedicated to helping our customers resolve any issues or questions they may have. Contact one of our engineers:

Via Email:
Via Phone: + 1.800.965.4842 (US and Canada) or + 1.514.369.6292
Via Support Desk: (Coming soon!)

Hours of Operation:

Telephone support is available Monday to Friday from 8AM to 5PM (Eastern Time). At other times, please send your technical support inquiries directly to and one of our Technical Support Team will respond in a timely manner.

You must have an active maintenance contract to enjoy any support (specify SoldTo number or Installation number with all inquiries).

To inquire about maintenance contracts, please email us.

Siemens PLM Global Technical Access Center (GTAC)

Siemens GTAC provides software support through telephone and electronic access. Please see the GTAC website for more details:

Access Support for BuildIT

For support of BuildIT products, please go to

Access Support for FEMPLY

For support of FEMPLY products, please go to



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